Alyana by Sarah Khan, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what personal data we collect, how we use it, who has access to it, and what rights you have regarding your information. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect
We collect personal information in various ways, including when you place an order, create an account, or subscribe to our updates. The information we collect may include:

  • Name, email address, phone number, and home address

  • Shipping and billing addresses

  • Payment details (processed securely through our payment service provider)

  • Order history and preferences

  • Communication preferences

  • Any other details you provide when interacting with us

2. Use of Your Information
We use your personal data for the following purposes:

  • To create and manage your account

  • To process and fulfill your orders

  • To send order and delivery updates

  • To communicate regarding customer support queries

  • To send promotional offers, newsletters, and updates (if opted-in)

  • To personalize your shopping experience

  • To prevent fraud and ensure security

  • To comply with legal requirements

3. Data Protection and Security
We implement security measures such as SSL encryption to protect your personal information. Payment details are handled securely and never shared with third parties beyond our trusted payment providers.

4. Marketing and Communication Preferences
If you subscribe to our newsletters or promotional emails, you can opt out anytime by clicking the ‘unsubscribe’ link in the email or contacting our customer support. We ensure that any marketing communication aligns with your preferences.

5. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share necessary information with:

  • Delivery service providers for order fulfillment

  • Payment processing providers for secure transactions

  • Fraud prevention agencies if required

  • Legal authorities if mandated by law

6. Retention of Data
We retain your personal information for as long as necessary to fulfill our services or as required by law. Once no longer needed, your data will be securely deleted.

7. Your Rights
You have the right to:

  • Request access to your personal data

  • Correct or update any inaccurate information

  • Request deletion of your personal data (subject to legal obligations)

  • Opt-out of marketing communications

  • Withdraw consent for data processing where applicable

8. Contact Us
For any questions or concerns about our Privacy Policy, please contact us at:

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. We may update this policy from time to time, so please review it periodically for any changes.